Your online reputation is now more important than ever as 90% of consumers have reported being influenced by a review or testimonial that they have read online. Word-of-mouth now includes the internet with the massive growth of Social Media.
A year ago we thought, “wouldn’t it be nice” to have an organized approach to manage our reputation online? Maybe get a few more good comments and get rid of those negative reviews.
What used to be “Nice to have” is a “Need to have” today. You simply must stay on top of your online reputation to stay ahead of the game. This is more important than ever, as more people look at other’s experiences to guide their own decisions.
Potential patients are not the only ones looking at your reputation. Google thinks it is important too. Google will reward a “better” reputation with better “local ranking”. A systematic approach to “shine up your reputation” is critical in today’s world.